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You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.
Harvey Mackay
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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Make
Receptionist
Good
Receptionists
Impression
Chance
Hands
May
Firsts
First
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For the real winners, there are no finish lines.
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One mistake will never kill you. The same mistake over and over again will.
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Friends are made by many acts...and lost by only one.
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Mackay's Moral: If you are persistent, you will get it. If you are consistent, you will keep it.
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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
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Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.
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The cost of praising someone is nil - but every psychological study shows the payoff is huge.
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We all start out in life with one thing in common We all have the same amount of time. It's just a matter of what we do with it.
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Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.
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One sure-fire way to stay creative: force yourself to learn something new.
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Make your decisions with your heart, and you'll end up with heart disease.
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When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.
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The ten most powerful two-letter words in the English language are: If it is to be, it is up to me.
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It isn't the quality of the ideas you have that will determine whether you make a success of them, it's the qualities you bring to those ideas.
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You learn when you listen. You earn when you listen - not just money, but respect.
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Being rich isn't about money. Being rich is a state of mind. Some of us, no matter how much money we have, will never be free enough to take time to stop and eat the heart of the watermelon. And some of us will be rich without ever being more than a paycheck ahead of the game.
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The bridge between wishing and accomplishing is discipline.
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None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
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There is no shame in taking pride in achievements or position. But nobody gets to the top alone.
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If you wish others to believe in you, you must first convince them that you believe in them.
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