Quote

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Firsts
First
Make
Receptionist
Good
Receptionists
Impression
Chance
Hands
May

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Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.
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I have ten marathons under my belt, including four New York races and one Boston.
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Don't wait for a funeral to pay a compliment. You may not make it in time.
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In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.
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There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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Anyone who has been in business can tell war stories about the bumps in the road. But if they've outlasted the competition, ask for their stories about survival. They've figured out how to turn disappointments into opportunities.
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Happiness can be thought, taught and caught... but not bought.
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Day in and day out, your tax accountant can make or lose you more money than any single person in your life, with the possible exception of your kids
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Make your decisions with your heart, and you'll end up with heart disease.
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You'll never please everyone, but you only have to please a few people to get an offer.
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If you want to stay youthful, stay useful.
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One of the most difficult things in life for any individual or business is to accept and adopt change.
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You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.
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The longer they keep you waiting, the more they want to deal.
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Your past is not your potential.
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Worrying makes you cross the bridge before you come to it.
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Keep the customer actively involved throughout your presentation, and watch your results improve.
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One sure-fire way to stay creative: force yourself to learn something new.
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Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.
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