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I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Individuals
Reasons
Fail
Failing
Individual
Three
Reason
Businesses
Mean
Arrogance

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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
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Give your subconscious a chance to work by turning your brain off from time to time. Don't focus on work or solving problems constantly.
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If you don't look ahead, you'll always be behind.
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If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
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None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
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The bridge between wishing and accomplishing is discipline.
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You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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You can't buy a good reputation you must earn it.
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For the real winners, there are no finish lines.
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You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.
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You'll always get the good news it's how fast you get the bad news that counts.
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In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
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Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.
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To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.
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Staying in touch with contacts is as important as getting them in the first place.
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Keep the customer actively involved throughout your presentation, and watch your results improve.
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Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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