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Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.
Harvey Mackay
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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Single
Goes
Turn
Corners
Powerful
Mouth
Turns
Mouths
Others
Smile
Thing
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Way
Influence
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Your past is not your potential.
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Anyone too busy to say thank you will get fewer and fewer chances to say it.
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You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.
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There's a place in the world for any business that takes care of its customers-after the sale.
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There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.
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Hard work often leads to success. No work seldom does.
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You can't buy a good reputation you must earn it.
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Mackay's Moral: If you are persistent, you will get it. If you are consistent, you will keep it.
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Don't let ups and downs leave you down and out.
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The bridge between wishing and accomplishing is discipline.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.
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If you wish others to believe in you, you must first convince them that you believe in them.
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Many people may listen, but few people actually hear.
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Don't equate activity with efficiency.
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In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
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I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.
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Failure is not falling down but staying down.
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Look in the mirror every day and say, I am in charge. You might not have control over every phase of your life, but you have more control than you realize, and you are responsible for your own happiness and success.
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The sale begins when the customer says yes.
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