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The sale begins when the customer says yes.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Customers
Begins
Says
Sale
Customer

More quotes by Harvey Mackay

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All the technology in the world will never replace a positive attitude.
Harvey Mackay
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It isn't the quality of the ideas you have that will determine whether you make a success of them, it's the qualities you bring to those ideas.
Harvey Mackay
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Many people may listen, but few people actually hear.
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One mistake will never kill you. The same mistake over and over again will.
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
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Failures don't plan to fail they fail to plan.
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If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
Harvey Mackay
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Amateurs wait for inspiration. The real pros get up and go to work.
Harvey Mackay
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Goals give you more than a reason to get up in the morning they are an incentive to keep you going all day.
Harvey Mackay
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Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
Harvey Mackay
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If you want to stay youthful, stay useful.
Harvey Mackay
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
Harvey Mackay
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Say and do what you mean, but never say and do it meanly.
Harvey Mackay
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If you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said NO too often.
Harvey Mackay
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You can beat 80% of the competition just by showing up.
Harvey Mackay
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We all start out in life with one thing in common We all have the same amount of time. It's just a matter of what we do with it.
Harvey Mackay
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To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
Harvey Mackay
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In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.
Harvey Mackay
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Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.
Harvey Mackay
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Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.
Harvey Mackay