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The sale begins when the customer says yes.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Sale
Customer
Customers
Begins
Says

More quotes by Harvey Mackay

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Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.
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The quality of your life is determined by the quality of your relationships. The quality of your business is no different.
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Failure is not falling down but staying down.
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Look in the mirror every day and say, I am in charge. You might not have control over every phase of your life, but you have more control than you realize, and you are responsible for your own happiness and success.
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Never buy anything in a room with a chandelier.
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Fatigue makes fools of us all. It robs us of our skills, our judgment, and blinds us to creative solutions.
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Be active, be energetic, be enthusiastic and you will accomplish your object.
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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
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When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.
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I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.
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You can beat 80% of the competition just by showing up.
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To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.
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Time is free, but it's priceless. You can't own it, but you can use it. You can't keep it, but you can spend it. Once you've lost it you can never get it back.
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Goals give you more than a reason to get up in the morning they are an incentive to keep you going all day.
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If you wish others to believe in you, you must first convince them that you believe in them.
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If you don't look ahead, you'll always be behind.
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Keep the customer actively involved throughout your presentation, and watch your results improve.
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
Harvey Mackay
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All the technology in the world will never replace a positive attitude.
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One sure-fire way to stay creative: force yourself to learn something new.
Harvey Mackay