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There's a place in the world for any business that takes care of its customers-after the sale.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Customers
Takes
Business
Place
Care
World
Sale
Educational

More quotes by Harvey Mackay

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Friends are made by many acts...and lost by only one.
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One of the most difficult things in life for any individual or business is to accept and adopt change.
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Surrounding yourself with creative, imaginative people is a good strategy for success whether you're an entrepreneur seeking innovation or an artist looking for inspiration.
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No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
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You have to look life straight in the eye. De-mystify your world. Can you really afford to believe magic is for real? Not when time is concerned.
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our lives change in two ways :through the people we meet and the books we read
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.
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If you want to stay youthful, stay useful.
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If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.
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Don't equate activity with efficiency.
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If you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said NO too often.
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
Harvey Mackay
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Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.
Harvey Mackay
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Leadership does not mean getting people to do their job. It means getting people to do their best.
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One mistake will never kill you. The same mistake over and over again will.
Harvey Mackay
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You learn when you listen. You earn when you listen - not just money, but respect.
Harvey Mackay
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In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
Harvey Mackay
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Jim Rohn is one of the most articulate, powerful, thought-provoking speakers I've seen. His unique delivery and style puts him head and shoulders above the rest.
Harvey Mackay
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The first successful salesperson was not a man, it was Eve.
Harvey Mackay