Quote

Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Pay
Respectfully
Asks
Demonstrating
Attention
Employees
Ability
Translate
Interest
Employee
Jobs
Curiosity
Eventually
Leadership
Exhibiting

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No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
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Don't confuse visibility with credibility.
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You can't be passionate when you feel like it. You have to be passionate about your job, product or cause all the time. There's no off switch on a tiger.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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our lives change in two ways :through the people we meet and the books we read
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Anyone too busy to say thank you will get fewer and fewer chances to say it.
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If you wish others to believe in you, you must first convince them that you believe in them.
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
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The quality of your life is determined by the quality of your relationships. The quality of your business is no different.
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Staying in touch with contacts is as important as getting them in the first place.
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You can't buy a good reputation you must earn it.
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The longer they keep you waiting, the more they want to deal.
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There's a place in the world for any business that takes care of its customers-after the sale.
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I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.
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Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.
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Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.
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It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
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The sale begins when the customer says yes.
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