Quote

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Steps
Small
Getting
Chance
Agreement
Business
Reaching
Better
Customers
Way
Agree
Time
Along

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Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.
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Say and do what you mean, but never say and do it meanly.
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Nobody said life would be easy, they just promised it would most likely be worth it.
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No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change inherent in a capitalist economy always provides new opportunities for those with determination, goals and concentration.
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One of the most difficult things in life for any individual or business is to accept and adopt change.
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Happiness can be thought, taught and caught... but not bought.
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Look in the mirror every day and say, I am in charge. You might not have control over every phase of your life, but you have more control than you realize, and you are responsible for your own happiness and success.
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Be active, be energetic, be enthusiastic and you will accomplish your object.
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It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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You can't be passionate when you feel like it. You have to be passionate about your job, product or cause all the time. There's no off switch on a tiger.
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Staying in touch with contacts is as important as getting them in the first place.
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To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.
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Don't wait for a funeral to pay a compliment. You may not make it in time.
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None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
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There is no shame in taking pride in achievements or position. But nobody gets to the top alone.
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
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To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
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When you kill a little time, you may be murdering opportunity.
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When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.
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