Quote

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Way
Agree
Time
Along
Steps
Small
Getting
Chance
Agreement
Business
Reaching
Better
Customers

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Good habits are as addictive as bad habits, and a lot more rewarding.
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You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.
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Your past is not your potential.
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If you wish others to believe in you, you must first convince them that you believe in them.
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Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.
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When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.
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In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
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It's way easier to stay in the comfort zone, especially when things are going good than to go out on a limb and take some risks. My philosophy is exactly the opposite: Sometimes it's risky not to take a risk.
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Don't equate activity with efficiency.
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The ten most powerful two-letter words in the English language are: If it is to be, it is up to me.
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Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.
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We all start out in life with one thing in common We all have the same amount of time. It's just a matter of what we do with it.
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By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
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Look in the mirror every day and say, I am in charge. You might not have control over every phase of your life, but you have more control than you realize, and you are responsible for your own happiness and success.
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If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
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Time is free, but it's priceless. You can't own it, but you can use it. You can't keep it, but you can spend it. Once you've lost it you can never get it back.
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