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Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

Harold Geneen

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Harold Geneen
Age: 87 †
Born: 1910
Born: January 22
Died: 1997
Died: November 21
Businessman
Entrepreneur
Harold Sydney Geneen
Hal Geneen
Achieve
Results
Company
American
Makes
Desired
Many
Managers
Work
Companies
Nobody

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Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.
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I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality
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What you manage in business is people
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I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.
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It is much more difficult to measure nonperformance than performance.
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The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.
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The five essential entrepreneurial skills for success are concentration, discrimination, organization, innovation and communication.
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Management manages by making decisions and by seeing that those decisions are implemented.
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It's better to take over and build upon an existing business than to start a new one.
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In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.
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In the business world, everyone is always working at legitimate cross purposes, governed by self interest.
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Leadership cannot really be taught. It can only be learned.
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Management must have a purpose, a dedication and that dedication must have an emotional commitment. It must be built in as a vital part of the personality of anyone who truly is a manager.
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You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.
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Every company has two organizational structures: The formal one is written on the charts the other is the everyday relationship of the men and women in the organization.
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You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.
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A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.
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Uncertainty will always be part of the taking charge process.
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In the business world, everyone is paid in two coins: cash and experience. Take the experience first the cash will come later.
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If your desk isn't cluttered, you probably aren't doing your job.
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