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Become the world's most thoughtful friend.
H. Jackson Brown, Jr.
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H. Jackson Brown, Jr.
Age: 84
Born: 1940
Born: January 1
Author
Writer
Tennessee
United States
Thoughtful
Empathy
Listening
Friend
Understanding
Become
World
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The next time you face a customer who has every right to be upset, say something like this: 'I don't blame you for feeling as you do. If I were you, I'd feel exactly the same way. What would you like for me to do?' These are magical, healing words, and you'll be surprised at how reasonable people become when they believe you are on their side.
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Live and learn and pass it on.
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May our adversities make us strong. May our victories make us wise. May our actions make us proud.
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