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Companies should always want to delight their customers.

Guy Kawasaki

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Guy Kawasaki
Age: 70
Born: 1954
Born: August 30
Author
Businessperson
Entrepreneur
Evangelism Marketing
Marketing
Merchant
Silicon Valley
Honolulu
Hawaii
Guy Takeo Kawasaki
Companies
Customers
Delight
Company
Always

More quotes by Guy Kawasaki

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I don't want to make more friends. I have four kids, I have plenty of friends, and all the personal relationships I need.
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Don’t be discouraged by the size of your network – inspire one person and you are doing good.
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Think different in order to change the rules. By definition, if you don't change the rules you aren't a revolutionary, and if you don't think different, you won't change the rules.
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Revolutionary leaders have to care more about what they think of themselves than what the world thinks of them.
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I don't need the rush to be happy. I'd be perfectly happy without the attention and action.
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Frequently, crashes are followed with a message like 'ID 02'. 'ID' is an abbreviation for idiosyncrasy and the number that follows indicates how many more months of testing the product should have had.
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Most of my life is over. I am going to enjoy my family and friends before any of us depart this earth. I'll never start another company. I'll never work long hours again. At this point in my life, I only answer to God, my wife, and my kids. Everything else is secondary - especially the expectations of strangers.
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A 50-year-old company can innovate as well as two guys/gals in a garage.
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Social media allows me to pick my times for social interaction.
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If you use social media right, you will piss people off. It's actually recommended!
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At the end of the day in business, it's not about peer review and getting into a scientific journal. You either increase sales, or not.
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How fast you are moving is more important than where you are.
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Happiness is temporary and fleeting. ... Joy is the right goal.
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The essence of evangelism is to passionately show people how you can make history together.
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Enchantment can be done with writing but I think enchantment is basically a prospective or an operating system for life. That you can enchant a person who is assigning your airplane seat, your hotel room, your waiter, your waitress.
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If you start out to solely make money, you will attract the wrong kind of employees.
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High achievers tend to have major weaknesses. People without major weaknesses tend to be mediocre.
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You need to earn the right to promote.
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I want to know which idea you're going to kill yourself trying to make successful, not which ideas have crossed your idle mind.
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The secret of evangelism is Guy's golden touch - whatever is gold, Guy touches. That’s very different than saying whatever Guy touches turns gold.
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