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The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy.
Erich Fromm
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Erich Fromm
Age: 79 †
Born: 1900
Born: March 23
Died: 1980
Died: March 18
Philosopher
Psychoanalyst
Psychologist
Sociologist
University Teacher
Writer
Frankfurt/Main
Person
Concrete
Aim
Customers
Object
Manipulated
Whose
Aims
Interested
Satisfy
Objects
Businessman
Persons
Customer
More quotes by Erich Fromm
Education is helping the child realise his potentialities.
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I believe that the experience of love is the most human and humanizing act that it is given to man to enjoy and that it, like reason, makes no sense if conceived in a partial way.
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What is common to our societies is the development into a managed mass society, with big bureaucracy, managing people. The Russians do it by force. We do it by persuasion.
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I would say love is something everybody talks about, and the need for love is one of the most basic needs of man, namely the experience of union with another being - of becoming one with another being.
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You have to stop in order to change direction.
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The state of sleep is a state of freedom in which man is not occupied with the manipulation of the outside world.
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Thus, the ultimate choice for a man, inasmuch as he is driven to transcend himself, is to create or to destroy, to love or to hate.
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Can freedom become a burden, too heavy for man to bear, something he tries to escape from?..Is there not also, perhaps, besides an innate desire for freedom, an instinctive wish for submission?
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The person who gives up his individual self and becomes an automaton, identical with millions of other automatons around him, need not feel alone and anxious any more. But the price he pays, however, is high it is the loss of his self.
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Human history began as an act of disobedience, and it is not unlikely that it will be terminated by an act of obedience. At this point in history the capacity to doubt, to criticize and to disobey may be all that stands between a future for mankind and the end of civilization.
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If you do not smile, you are judged lacking in a 'pleasing personality' - and you need to have a pleasing personality if you want to sell your services, whether as a waitress, a salesman, or a physician.
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There is hardly any activity, any enterprise, which is started out with such tremendous hopes and expectations, and yet which fails so regularly, as love.
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Only the person who has faith in himself is able to be faithful to others.
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Man is born as a freak of nature, being within nature and yet transcending it. He has to find principles of action and decision-making which replace the principles of instincts.
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Love isn't something natural. Rather it requires discipline, concentration, patience, faith, and the overcoming of narcissism. It isn't a feeling, it is a practice.
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Infantile love follows the principle: I love because I am loved. Mature love follows the principle: I am loved because I love. Immature love says: I love you because I need you. Mature love says: I need you because I love you.
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We are not on the way to greater individualism, but are becoming an increasingly manipulated mass civilization.
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Our main way of relating ourselves to others is like things relate themselves to things on the market. We want to exchange our own personality - or as one says sometimes, our personality package - for something.
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If faith cannot be reconciled with rational thinking, it has to be eliminated as an anachronistic remnant of earlier stages of culture and replaced by science dealing with facts and theories which are intelligible and can be validated.
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A new question has arisen in modern man's mind, the question, namely, whether life is worth living...No sensible answer can be given to the question...because the question does not make any sense.
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