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Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.
Eric Ries
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Eric Ries
Age: 45
Born: 1979
Born: September 22
Author
Entrepreneur
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Past
Characterized
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Sustainable
Customers
Actions
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Action
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Entrepreneurs always pitch their idea as 'the X of Y,' so this is going to be 'the Microsoft of food.' And yet disruptive innovations usually don't have that character. Most of the time, if something seems like a good idea, it probably isn't.
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A solid process lays the foundation for a healthy culture, one where ideas are evaluated by merit and not by job title.
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All innovation begins with vision. It’s what happens next that is critical.
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It doesn't matter if you call it a boom or a bubble. The startup business moves in cycles, and what goes up will eventually come down.
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Start-up success is not a consequence of good genes or being in the right place at the right time. Success can be engineered by following the right process, which means it can be learned, which means it can be taught.
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This is one of the most important lessons of the scientific method: if you cannot fail, you cannot learn.
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The attributes for entrepreneurs cut both ways. You need the ability to ignore inconvenient facts and see the world as it should be and not as it is. This inspires people to take huge leaps of faith. But this blindness to facts can be a liability, too. The characteristics that help entrepreneurs succeed can also lead to their failure.
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The way forward is to learn to see every startup in any industry as a grand experiment.
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A head start is rarely large enough to matter, and time spent in stealth mode-away from customers-is unlikely to provide a head start. The only way to win is to learn faster than anyone else.
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Leadership requires creating conditions that enable employees to do the kinds of experimentation that entrepreneurship requires.
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What differentiates the success stories from the failures is that the successful entrepreneurs had the foresight, the ability, and the tools to discover which parts of their plans were working brilliantly and which were misguided, and adapt their strategies accordingly.
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In the old economy, it was all about having the answers. But in today’s dynamic, lean economy, it’s more about asking the right questions. A More Beautiful Question is about figuring out how to ask, and answer, the questions that can lead to new opportunities and growth.
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There is no greater country on Earth for entrepreneurship than America. In every category, from the high-tech world of Silicon Valley, where I live, to University R&D labs, to countless Main Street small business owners, Americans are taking risks, embracing new ideas and - most importantly - creating jobs.
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Most companies are busy making their products worse, not better. Updating is almost always a disaster.
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The only person who can put you out of business, in the early days, is yourself.
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The lesson of the MVP is that any additional work beyond what was required to start learning is waste, no matter how important it might have seemed at the time.
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Vanity metrics are the numbers you want to publish on TechCrunch to make your competitors feel bad.
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If we stopped wasting people's time, what would they do with it?
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The only way to win is to learn faster than anyone else.
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We must learn what customers really want, not what they say they want or what we think they should want.
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