Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.

'One Week' changed my life because I used to be the Million Dollars Guy, and now I'm the Chickity China Guy.

I am the pinball geek of the band, probably of the nation of Canada. I've been a pinball fan my whole life. I started collecting machines in the late '90s.

I'm always nervous about singing...always. It may be one of the only things I sweat about.

I'm having a mid-life crisis, so I thought instead of having sex with a stranger, I'd just get a new haircut. It's good clean fun without all the messy emotional baggage. It's just a haircut folks! It's not like I had an eye removed, or a leg added on! Live a little... it'll grow back!

I like sporks. They're like spoons, but you can poke people with them.

We have multi-generations coming to our show.

Whoever thought the future would feel so much like the present?

I realized that the people I want to impress most are already in my band. If I just do my best and try to write great songs and then collaborate with these guys and try to make a great record, that's my best path to success.

I think we should start a movement, and everyone should just start wearing metal pants to the airport.