Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has the potential to become a high point or a low point in someone's day.

Most people that derail as leaders in the corporate world, it's not because they couldn't do the math and calculate return on investment properly. The issues are communication and understanding. All of what typically would've been called the 'soft stuff.' You have to be authentic. You have to be dialed into the soft stuff.

Courage means feeling all those hard human emotions - all that uncertainty and anxiety - and getting the job done anyway.

Ultimately as a leader, you're evaluated on how you interact with people. If you do it well, you develop a reputation as effective leader. If you don't, you develop a reputation for being a highly ineffective leader.

My most memorable meal is every Thanksgiving. I love the food: The turkey and stuffing the sweet potatoes and rice, which come from my mother's Southern heritage the mashed potatoes, which come from my wife's Midwestern roots the Campbell's green bean casserole and of course, pumpkin pie.

The corporate world has the resources to improve the world. It's where people live and work.

The time to build a network is always before you need one.

You can't talk your way out of something you behaved your way into. You have to behave your way out of it.

Learning to celebrate success is a key component of learning how to win in the market.

If you cultivate a relationship in a genuine, thoughtful way, people will be more inclined to want to help you even though they don't have to help you.