Quote

When you are in deep distress and cannot restrain some expression of it, sit down and write out a harsh letter venting your anger. But don't send it.

Donald T. Phillips

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Donald T. Phillips
Age: 72
Born: 1952
Born: March 10
Writer
Writing
Send
Letters
Anger
Deep
Venting
Motivational
Restrain
Expression
Distress
Write
Harsh
Cannot
Letter

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Subordinates look for their bosses to be positive, in good humor, and cheerful. They aren't supposed to be emotional or have bad days. but leaders are guman, too, and when they are in a lousy mood and snap at a subordinate, it can have a devastating effect.
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If subordinates, or people in general, know that they genuinely have easy access to their leader, they'll tend to view the leader in a more positive, trustworthy light.
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People are much more likely to trust a leader if they know he is compassionate and forgiving of mistakes.
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