Quote

Reduce the layers of management. They put distance between the top of an organization and the customers.

Donald Rumsfeld

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Donald Rumsfeld
Age: 88 †
Born: 1932
Born: July 9
Died: 2021
Died: June 29
Author
Businessperson
Diplomat
Former U.S. Secretary Of Defense
Military Officer
Politician
Chicago
Illinois
Donald Henry Rumsfeld
Managers
Customers
Management
Distance
Organization
Layers
Reduce

More quotes by Donald Rumsfeld

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When I served as US Ambassador to NATO in the 1970s, the center of gravity in Europe was France and Germany.
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Oh, Lord. I didn't mean to say anything quotable.
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Look for what's missing. Many advisors can tell a President how to improve what's proposed or what's gone amiss. Few are able to see what isn't there.
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Don't 'over-control' like a novice pilot. Stay loose enough from the flow that you can observe it, modify, and improve it.
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The United States isn't going to do anything that it's not capable of doing. And if we do something, we'll be capable of doing it.
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The Cold War was a war, and we won it.
Donald Rumsfeld
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Don't blame the boss. He has enough problems.
Donald Rumsfeld
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You can have a broad popular democracy movement and have it end being taken over by the most vicious people and the result is you don't end up with free political systems or free economic systems, you end up with a handful of radicals controlling the country.
Donald Rumsfeld
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There's another way to phrase that and that is that the absence of evidence is not the evidence of absence. It is basically saying the same thing in a different way. Simply because you do not have evidence that something does exist does not mean that you have evidence that it doesn't exist.
Donald Rumsfeld
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If in doubt, don't. If still in doubt, do what's right.
Donald Rumsfeld
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It is unknowable how long that conflict [the war in Iraq] will last. It could last six days, six weeks. I doubt six months.
Donald Rumsfeld
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There are known knowns there are things we know we know. We also know there are known unknowns that is to say we know there are some things we do not know. But there are also unknown unknowns - the ones we don't know we don't know.
Donald Rumsfeld
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Congress, the press, and the bureaucracy too often focus on how much money or effort is spent, rather than whether the money or effort actually achieves the announced goal.
Donald Rumsfeld
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At 78 years old, I am not surprised at much anymore. Germany has taken divergent positions before, so has France, so has England, so has the US.
Donald Rumsfeld
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What is needed [to combat terrorism], in my view, is resolve, not retreat courage, not concession. Rather than thinking in terms of an exit strategy, focus on a strategy for success.
Donald Rumsfeld
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If you can't solve a problem, make it bigger.
Donald Rumsfeld
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One of your tasks is to separate the 'personal' from the 'substantive.' The two can become confused, especially if someone rubs the President wrong.
Donald Rumsfeld
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Napoleon was asked, Who do you consider to be the greatest generals? He responded saying, The victors.
Donald Rumsfeld
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Don't divide the world into them and us.
Donald Rumsfeld
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Do you have any regrets? Of course I do.
Donald Rumsfeld