Quote

Customer service is the new marketing.

Derek Sivers

Change background

T
T
T

Change font

TAGS & TOPICS

Derek Sivers
Age: 55
Born: 1969
Born: September 22
Businessperson
Musician
the United States of America
Customers
Service
Customer
Marketing
Educational

More quotes by Derek Sivers

Image
The most important lesson is probably to spend less than you earn.
Derek Sivers
Image
Ideas are just a multiplier of execution.
Derek Sivers
Image
Are you helping people? Are they happy? Are you happy? Are you profitable? Isn't that enough?
Derek Sivers
Image
Don't be on your deathbed someday, having squandered your one chance at life, full of regret because you pursued little distractions instead of big dreams.
Derek Sivers
Image
If you really care about starting a movement, have the courage to follow and show others how to follow. And when you find a lone nut doing something great, have the guts to be the first one to stand up and join in.
Derek Sivers
Image
You can't please everyone, so proudly exclude people.
Derek Sivers
Image
You grow (and thrive!) by doing what excites you and what scares you everyday, not by trying to find your passion.
Derek Sivers
Image
Don’t pursue business just for your own gain. Only answer the calls for help.
Derek Sivers
Image
Five years after I started CD Baby, when it was a big success, the media said I had revolutionized the music business. But 'revolution' is a term that people use only when you're successful. Before that, you're just a quirky person who does things differently.
Derek Sivers
Image
Most people don't know what they're talking about. They move their mouth and say things because they don't want to admit they don't know. Or they think they know, but it's just confabulation and biases. So ignore them unless what they say resonates with some real wisdom inside of you. Assume they're a fool and find out the truth for yourself.
Derek Sivers
Image
You're free to do anything you want with your company. It's more like art. You don't have to follow any norms. It's an expression of how you feel the world should be. When you make a company, that's your little place to make your own little utopia.
Derek Sivers
Image
If you're not saying 'Hell Yeah' about something, say 'No'.
Derek Sivers
Image
Learning. It's really the primary reason behind everything I do. Programming, entrepreneuring, writing.
Derek Sivers
Image
The most brilliant idea, with no execution, is worth $20. The most brilliant idea takes great execution to be worth $20,000,000.
Derek Sivers
Image
There is no movement without the first follower. See, we are told that we all need to be leaders but that would be ineffective. The best way to make a movement, if you really care, is to courageously follow and show others how to follow.
Derek Sivers
Image
The first follower is actually an underestimated form of leadership in itself. … The first follower is what transforms a lone nut into a leader.
Derek Sivers
Image
When you make a business, you get to make a little universe where you control all the laws.
Derek Sivers
Image
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.
Derek Sivers
Image
If it's not a hit, switch.
Derek Sivers
Image
If you want to be useful, you can always start now. It will be a humble prototype of your grand vision, but you’ll be in the game. Start by teaching someone this week. Starting small puts 100% of your energy into solving real problems for real people.
Derek Sivers