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Heaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.

Dee Hock

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Dee Hock
Age: 95
Born: 1929
Born: March 21
Businessperson
Dee Ward Hock
Hell
Procedure
Heaven
Regulations
Purpose
Procedures
People
Regulation
Principle
Rules
Paper
Principles
Purgatory

More quotes by Dee Hock

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Experience is easy to provide and quickly put to good use by people with all the other qualities.
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Hire and promote first on the basis of integrity second, motivation third, capacity fourth, understanding fifth, knowledge and last and least, experience.
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The essence of community, its heart and soul, is the non-monetary exchange of value things we do and share because we care for others, and for the good of the place.
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As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
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It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
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If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
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Particularity and separability are infirmities of the mind, not characteristics of the universe.
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Life will never surrender its secrets to a yardstick.
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Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
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Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things
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Failure is not to be feared. It is from failure that most growth comes.
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Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
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Language was a huge expansion of that capacity to deal with information.
Dee Hock
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We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.
Dee Hock
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Only fools worship their tools
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If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers.
Dee Hock
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If you think you can't, why think
Dee Hock
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You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.
Dee Hock
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An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee Hock