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Heaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.

Dee Hock

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Dee Hock
Age: 95
Born: 1929
Born: March 21
Businessperson
Dee Ward Hock
People
Regulation
Principle
Rules
Paper
Principles
Purgatory
Hell
Procedure
Heaven
Regulations
Purpose
Procedures

More quotes by Dee Hock

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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out.
Dee Hock
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Every mind is a room packed with archaic furniture.
Dee Hock
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An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee Hock
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If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
Dee Hock
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If you're in such a position of power and your ego is such that this is not possible, then its essential to have a small cadre of very bright, committed people who are questioning, exploring and understanding these emerging concepts.
Dee Hock
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Only fools worship their tools
Dee Hock
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As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
Dee Hock
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We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.
Dee Hock
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It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
Dee Hock
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Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.
Dee Hock
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Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things
Dee Hock
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Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
Dee Hock
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Failure is not to be feared. It is from failure that most growth comes.
Dee Hock
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The essence of community, its heart and soul, is the non-monetary exchange of value things we do and share because we care for others, and for the good of the place.
Dee Hock
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If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.
Dee Hock
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If you think you can't, why think
Dee Hock
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You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.
Dee Hock
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Life will never surrender its secrets to a yardstick.
Dee Hock
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If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers.
Dee Hock
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The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
Dee Hock