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Heaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.

Dee Hock

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Dee Hock
Age: 95
Born: 1929
Born: March 21
Businessperson
Dee Ward Hock
Principle
Rules
Paper
Principles
Purgatory
Hell
Procedure
Heaven
Regulations
Purpose
Procedures
People
Regulation

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Only fools worship their tools
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If you think you can't, why think
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Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things
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We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.
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Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
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Experience is easy to provide and quickly put to good use by people with all the other qualities.
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Every mind is a room packed with archaic furniture.
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As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
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Throughout history, it took centuries for the habits of one culture to materially affect another. Now, that which becomes popular in one country can sweep through others within months.
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
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If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
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It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
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If you're in such a position of power and your ego is such that this is not possible, then its essential to have a small cadre of very bright, committed people who are questioning, exploring and understanding these emerging concepts.
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out.
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Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
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Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.
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The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
Dee Hock
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An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee Hock
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Hire and promote first on the basis of integrity second, motivation third, capacity fourth, understanding fifth, knowledge and last and least, experience.
Dee Hock
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Particularity and separability are infirmities of the mind, not characteristics of the universe.
Dee Hock