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Heaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.

Dee Hock

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Dee Hock
Age: 95
Born: 1929
Born: March 21
Businessperson
Dee Ward Hock
Principles
Purgatory
Hell
Procedure
Heaven
Regulations
Purpose
Procedures
People
Regulation
Principle
Rules
Paper

More quotes by Dee Hock

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Life will never surrender its secrets to a yardstick.
Dee Hock
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Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.
Dee Hock
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Every mind is a room packed with archaic furniture.
Dee Hock
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You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.
Dee Hock
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If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers.
Dee Hock
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The essence of community, its heart and soul, is the non-monetary exchange of value things we do and share because we care for others, and for the good of the place.
Dee Hock
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An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee Hock
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If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
Dee Hock
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Only fools worship their tools
Dee Hock
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Hire and promote first on the basis of integrity second, motivation third, capacity fourth, understanding fifth, knowledge and last and least, experience.
Dee Hock
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As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
Dee Hock
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Particularity and separability are infirmities of the mind, not characteristics of the universe.
Dee Hock
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
Dee Hock
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Language was a huge expansion of that capacity to deal with information.
Dee Hock
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We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.
Dee Hock
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Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things
Dee Hock
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It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
Dee Hock
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If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.
Dee Hock
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The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
Dee Hock
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Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
Dee Hock