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Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.

Dee Hock

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Dee Hock
Age: 95
Born: 1929
Born: March 21
Businessperson
Dee Ward Hock
Make
Things
Abhorred
List
Lists
Careful
Others
Ever
Done

More quotes by Dee Hock

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Hire and promote first on the basis of integrity second, motivation third, capacity fourth, understanding fifth, knowledge and last and least, experience.
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
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You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.
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If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.
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If you're in such a position of power and your ego is such that this is not possible, then its essential to have a small cadre of very bright, committed people who are questioning, exploring and understanding these emerging concepts.
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Particularity and separability are infirmities of the mind, not characteristics of the universe.
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Failure is not to be feared. It is from failure that most growth comes.
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Life will never surrender its secrets to a yardstick.
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The essence of community, its heart and soul, is the non-monetary exchange of value things we do and share because we care for others, and for the good of the place.
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Experience is easy to provide and quickly put to good use by people with all the other qualities.
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Throughout history, it took centuries for the habits of one culture to materially affect another. Now, that which becomes popular in one country can sweep through others within months.
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Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
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It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
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The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out.
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If you think you can't, why think
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The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
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If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
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Only fools worship their tools
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As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
Dee Hock
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An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
Dee Hock