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It's so important to experience what your customers are experiencing and listen to their suggestions.

David Neeleman

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David Neeleman
Age: 65
Born: 1959
Born: October 16
Entrepreneur
Sao Paulo
Customers
Listen
Experience
Important
Experiencing
Suggestions

More quotes by David Neeleman

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People who invest in aviation are the biggest suckers in the world.
David Neeleman
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I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're feeling really good about what's going on in Brazil.
David Neeleman
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You can't charge for anything in Brazil.
David Neeleman
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A lot of airlines have come and gone.
David Neeleman
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Value will always be on top of everyone's lists now, right along with safety.
David Neeleman
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I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability.
David Neeleman
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I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.
David Neeleman
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Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.
David Neeleman
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With high trust, success comes faster, better, and at lower cost.
David Neeleman
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I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.
David Neeleman
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I'm always crunching numbers, so my calculator watch is a must.
David Neeleman
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There's just things that are against the law.
David Neeleman
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Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.
David Neeleman
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Trust strikes at the heart of our success at JetBlue. Trust is key to the speed of our growth. The Speed of Trust articulates better than any book that trust is the one thing that changes everything-in business and in life. With high trust, success comes faster, better, and at lower cost.
David Neeleman
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I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.
David Neeleman
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Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.
David Neeleman
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If it's torture flying one airline and [yours] is a pleasant experience, it certainly helps your revenue.
David Neeleman
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Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy and the other sectors.
David Neeleman
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Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.
David Neeleman
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And you've got to remember that I'm also the father of nine children.
David Neeleman