Quote

For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're saying now and what we're going to say next - and end up doing a mediocre job at both.

Daniel H. Pink

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Daniel H. Pink
Age: 60
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Many
Waiting
Typically
Going
Attention
Divide
Talking
Mediocre
Jobs
Divides
Speak
Opposite
Next
Opposites
Others
Listening
Ends
Saying

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Were born to be players, not pawns.
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To sell well is to convince someone else to part with resources—not to deprive that person, but to leave him better off in the end.
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Abstract thinking leads to greater creativity... But in our businesses and our lives, we often do the opposite. We intensify our focus rather than widen our view.
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Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.
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I tend to pull nuggets out of many books - rather than having a handful of books that serve as guiding lights.
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Experimentalists never know when their work is finished.
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Tens of millions of people have iPods, whereas eight years ago, they didn't know they were missing them.
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Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.
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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
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Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.
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As Carol Dweck says, “Effort is one of the things that gives meaning to life. Effort means you care about something, that something is important to you and you are willing to work for it. It would be an impoverished existence if you were not willing to value things and commit yourself to working toward them.
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It's a question we all ask ourselves. What have we done lately? It rattles us each birthday.
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In economic terms, we've always thought of work as a disutility - as something you do to get something else. Now it's increasingly a utility - something that's valuable and worthy in its own right.
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One aspect of play is the importance of laughter, which has physiological and psychological benefits. Did you know that there are thousands of laughter clubs around the world? People get together and laugh for no reason at all!
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Most of what we know about sales comes from a world of information asymmetry, where for a very long time sellers had more information than buyers. That meant sellers could hoodwink buyers, especially if buyers did not have a lot of choices or a way to talk back.
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Do what you can't and experience the beauty of the mistakes you make.
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Questions are often more effective than statements in moving others. Or to put it more appropriately, since the research shows that when the facts are on your side, questions are more persuasive than statements, don't you think you should be pitching more with questions?
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Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have been built for the last 150 years very much on that kind of motivational scheme.
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In the past thirty years we have learned more about the workings of the human brain than in all of previous history.
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The right brain is finally being taken seriously.
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