Quote

For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're saying now and what we're going to say next - and end up doing a mediocre job at both.

Daniel H. Pink

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Daniel H. Pink
Age: 60
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Many
Waiting
Typically
Going
Attention
Divide
Talking
Mediocre
Jobs
Divides
Speak
Opposite
Next
Opposites
Others
Listening
Ends
Saying

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Harness the power of peers.
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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
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I think this book, Matthew Desmond's Evicted: Poverty and Profit in the American City., if you have a friend who is a public official, hand him or her this book. It's that important. And this book raises some serious questions about what kind of country do we want to be.
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Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.
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Questions are often more effective than statements in moving others. Or to put it more appropriately, since the research shows that when the facts are on your side, questions are more persuasive than statements, don't you think you should be pitching more with questions?
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The future belongs to a very different kind of person with a very different kind of mind - creators and empathizers, pattern recognizers and meaning makers.
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The ultimate freedom for creative groups is the freedom to experiment with new ideas. Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive—and autonomy can be the antidote.” TOM KELLEY General Manager, IDEO
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Do what you can't and experience the beauty of the mistakes you make.
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Intrinsic motivation is conducive to creativity controlling extrinsic motivation is detrimental to creativity.
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The billable hours is a classic case of restricted autonomy. I mean, you're working on - I mean, sometimes on these six-minute increments. So you're not focused on doing a good job. You're focused on hitting your numbers. It's one reason why lawyers typically are so unhappy. And I want a world of happy lawyers.
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What's important now are the characteristics of the brain's right hemisphere: artistry, empathy, inventiveness, big-picture thinking. These skills have become first among equals in a whole range of business fields.
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In the past thirty years we have learned more about the workings of the human brain than in all of previous history.
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My generation's parents told their children, Become an accountant, a lawyer, or an engineer that will give you a solid foothold in the middle class. But these jobs are now being sent overseas. So in order to make it today, you have to do work that's hard to outsource, hard to automate.
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In many professions, what used to matter most were abilities associated with the left side of the brain: linear, sequential, spreadsheet kind of faculties. Those still matter, but they're not enough.
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The misuse of extrinsic rewards, so common in business, impedes creativity, stifles personal satisfaction and turns play into work.
Daniel H. Pink
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If you want people to perform better, you reward them, right? Bonuses, commissions, their own reality show. Incentivize them. [...] But that's not happening here. You've got an incentive designed to sharpen thinking and accelerate creativity, and it does just the opposite. It dulls thinking and blocks creativity.
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Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
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To sell well is to convince someone else to part with resources—not to deprive that person, but to leave him better off in the end.
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Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.
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As Carol Dweck says, “Effort is one of the things that gives meaning to life. Effort means you care about something, that something is important to you and you are willing to work for it. It would be an impoverished existence if you were not willing to value things and commit yourself to working toward them.
Daniel H. Pink