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Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.

Daniel H. Pink

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Daniel H. Pink
Age: 60
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Heart
Eye
Outsource
Mind
Feelings
Empathy
World
Makes
Shoes
Else
Standing
Place
Leadership
Someone
Seeing
Better
Feeling
Hard
Eyes
Automate

More quotes by Daniel H. Pink

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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
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For artists, scientists, inventors, schoolchildren, and the rest of us, intrinsic motivation-the drive to do something because it is interesting, challenging, and absorbing-is essential for high levels of creativity.
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Rewards can deliver a short-term boost—just as a jolt of caffeine can keep you cranking for a few more hours. But the effect wears off—and, worse, can reduce a person’s longer-term motivation to continue the project.
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I happen to be extremely left-brained my instinct is to draw a chart rather than a picture. I'm trying to get my right-brain muscles into shape. I actually think this shift toward right-brain abilities has the potential to make us both better off and better in a deeper sense.
Daniel H. Pink
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Carry a notebook and write down examples of good and poor design. After a week, you'll begin to realize that nearly everything is the product of a design decision.
Daniel H. Pink
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Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have been built for the last 150 years very much on that kind of motivational scheme.
Daniel H. Pink
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Were born to be players, not pawns.
Daniel H. Pink
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What do artists do? Artists give people something they didn't know they were missing: a dance, a piece of music, a painting, a piece of sculpture. Catering to that need is the best business strategy.
Daniel H. Pink
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Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
Daniel H. Pink
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Financial firms are sending their back-office jobs overseas. But what do fine artists do? They create something new, unexpected, and delightful that changes the world. MFA abilities are harder to outsource and more important in an abundant world.
Daniel H. Pink
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Experimentalists never know when their work is finished.
Daniel H. Pink
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We live in a world of breathtaking material plenty. That has freed hundreds of millions of people from day-to-day struggles and liberated us to pursue more significant desires: purpose, transcendence, and spiritual fulfillment.
Daniel H. Pink
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For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're saying now and what we're going to say next - and end up doing a mediocre job at both.
Daniel H. Pink
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Harness the power of peers.
Daniel H. Pink
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It's a question we all ask ourselves. What have we done lately? It rattles us each birthday.
Daniel H. Pink
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The monkeys solved the puzzle simply because they found it gratifying to solve puzzles. They enjoyed it. The joy of the task was its own reward.
Daniel H. Pink
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Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.
Daniel H. Pink
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Today it’s economically crucial and personally rewarding to create something that is also beautiful, whimsical, or emotionally engaging.
Daniel H. Pink
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Mad magazine is like one of my few formative experiences, absolutely. Mad magazine teaches a whole generation of people to be irreverent toward power.
Daniel H. Pink
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As Carol Dweck says, “Effort is one of the things that gives meaning to life. Effort means you care about something, that something is important to you and you are willing to work for it. It would be an impoverished existence if you were not willing to value things and commit yourself to working toward them.
Daniel H. Pink