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Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.

Daniel H. Pink

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Daniel H. Pink
Age: 61
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Else
Standing
Place
Leadership
Someone
Seeing
Better
Feeling
Hard
Eyes
Automate
Heart
Eye
Outsource
Mind
Feelings
Empathy
World
Makes
Shoes

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Today it’s economically crucial and personally rewarding to create something that is also beautiful, whimsical, or emotionally engaging.
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One aspect of play is the importance of laughter, which has physiological and psychological benefits. Did you know that there are thousands of laughter clubs around the world? People get together and laugh for no reason at all!
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The monkeys solved the puzzle simply because they found it gratifying to solve puzzles. They enjoyed it. The joy of the task was its own reward.
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Most of what we know about sales comes from a world of information asymmetry, where for a very long time sellers had more information than buyers. That meant sellers could hoodwink buyers, especially if buyers did not have a lot of choices or a way to talk back.
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If you understand the independent worker, the self-employed professional, the freelancer, the e-lancer, the temp, you understand how work and business in the U.S. operate today.
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Do what you can't and experience the beauty of the mistakes you make.
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For artists, scientists, inventors, schoolchildren, and the rest of us, intrinsic motivation-the drive to do something because it is interesting, challenging, and absorbing-is essential for high levels of creativity.
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The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic 'right-brain' thinkers whose abilities mark the fault line between who gets ahead and who doesn't.
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One of the best predictors of ultimate success in either sales or non - sales selling isn't natural talent or even industry expertise, but how you explain your failures and rejections.
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Were born to be players, not pawns.
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Questions are often more effective than statements in moving others. Or to put it more appropriately, since the research shows that when the facts are on your side, questions are more persuasive than statements, don't you think you should be pitching more with questions?
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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
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Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
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Especially for fostering creative, conceptual work, the best way to use money as a motivator is to take the issue of money off the table so people concentrate on the work.
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We live in a world of breathtaking material plenty. That has freed hundreds of millions of people from day-to-day struggles and liberated us to pursue more significant desires: purpose, transcendence, and spiritual fulfillment.
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Goals may cause systematic problems for organizations due to narrowed focus, unethical behavior, increased risk taking, decreased cooperation, and decreased intrinsic motivation. Use care when applying goals in your organization.
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You know, I'm not a huge fan of the concept of 'passion' when it comes to careers. Instead of trying to answer the daunting question of 'What's your passion?' it's better simply to watch what you do when you've got time of your own and nobody's looking.
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My generation's parents told their children, Become an accountant, a lawyer, or an engineer that will give you a solid foothold in the middle class. But these jobs are now being sent overseas. So in order to make it today, you have to do work that's hard to outsource, hard to automate.
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For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're saying now and what we're going to say next - and end up doing a mediocre job at both.
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Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have been built for the last 150 years very much on that kind of motivational scheme.
Daniel H. Pink