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Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.

Daniel H. Pink

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Daniel H. Pink
Age: 60
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Else
Standing
Place
Leadership
Someone
Seeing
Better
Feeling
Hard
Eyes
Automate
Heart
Eye
Outsource
Mind
Feelings
Empathy
World
Makes
Shoes

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Mad magazine is like one of my few formative experiences, absolutely. Mad magazine teaches a whole generation of people to be irreverent toward power.
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One of the best predictors of ultimate success in either sales or non - sales selling isn't natural talent or even industry expertise, but how you explain your failures and rejections.
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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
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Were born to be players, not pawns.
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We have this myth that extroverts are better salespeople. As a result, extroverts are more likely to enter sales extroverts are more likely to get promoted in sales jobs. But if you look at the correlation between extroversion and actual sales performance - that is, how many times the cash register actually rings - the correlation's almost zero.
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Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.
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Money can extinguish intrinsic motivation, diminish performance, crush creativity, encourage unethical behavior, foster short-term thinking, and become addictive.
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Experimentalists never know when their work is finished.
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All of us want to be part of something bigger than ourselves, something that matters.
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As Carol Dweck says, “Effort is one of the things that gives meaning to life. Effort means you care about something, that something is important to you and you are willing to work for it. It would be an impoverished existence if you were not willing to value things and commit yourself to working toward them.
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Today it’s economically crucial and personally rewarding to create something that is also beautiful, whimsical, or emotionally engaging.
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We live in a world of breathtaking material plenty. That has freed hundreds of millions of people from day-to-day struggles and liberated us to pursue more significant desires: purpose, transcendence, and spiritual fulfillment.
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Rewards can deliver a short-term boost—just as a jolt of caffeine can keep you cranking for a few more hours. But the effect wears off—and, worse, can reduce a person’s longer-term motivation to continue the project.
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One aspect of play is the importance of laughter, which has physiological and psychological benefits. Did you know that there are thousands of laughter clubs around the world? People get together and laugh for no reason at all!
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It's nothing short of a whole new brain... animated by a different form of thinking and a new approach to life.
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Intrinsic motivation is conducive to creativity controlling extrinsic motivation is detrimental to creativity.
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Do what you can't and experience the beauty of the mistakes you make.
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Abstract thinking leads to greater creativity... But in our businesses and our lives, we often do the opposite. We intensify our focus rather than widen our view.
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A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.
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What's important now are the characteristics of the brain's right hemisphere: artistry, empathy, inventiveness, big-picture thinking. These skills have become first among equals in a whole range of business fields.
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