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Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.

Daniel H. Pink

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Daniel H. Pink
Age: 60
Born: 1964
Born: January 1
Author
Journalist
Writer
Daniel Pink
Dan Pink
Mind
Feelings
Empathy
World
Makes
Shoes
Else
Standing
Place
Leadership
Someone
Seeing
Better
Feeling
Hard
Eyes
Automate
Heart
Eye
Outsource

More quotes by Daniel H. Pink

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As Carol Dweck says, “Effort is one of the things that gives meaning to life. Effort means you care about something, that something is important to you and you are willing to work for it. It would be an impoverished existence if you were not willing to value things and commit yourself to working toward them.
Daniel H. Pink
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If you want people to perform better, you reward them, right? Bonuses, commissions, their own reality show. Incentivize them. [...] But that's not happening here. You've got an incentive designed to sharpen thinking and accelerate creativity, and it does just the opposite. It dulls thinking and blocks creativity.
Daniel H. Pink
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You know, I'm not a huge fan of the concept of 'passion' when it comes to careers. Instead of trying to answer the daunting question of 'What's your passion?' it's better simply to watch what you do when you've got time of your own and nobody's looking.
Daniel H. Pink
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Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have been built for the last 150 years very much on that kind of motivational scheme.
Daniel H. Pink
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Asking Why? can lead to understanding. Asking Why not? can lead to breakthroughs.
Daniel H. Pink
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I think the more important task for a young person than developing a personal brand is figuring out what she's great at, what she loves to do, and how she can use that to leave an imprint in the world. Those are tough questions, but essential ones. Answer those - and the personal brand follows.
Daniel H. Pink
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The right brain is finally being taken seriously.
Daniel H. Pink
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Carry a notebook and write down examples of good and poor design. After a week, you'll begin to realize that nearly everything is the product of a design decision.
Daniel H. Pink
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One of the best predictors of ultimate success in either sales or non - sales selling isn't natural talent or even industry expertise, but how you explain your failures and rejections.
Daniel H. Pink
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All of us want to be part of something bigger than ourselves, something that matters.
Daniel H. Pink
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I tend to pull nuggets out of many books - rather than having a handful of books that serve as guiding lights.
Daniel H. Pink
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What's important now are the characteristics of the brain's right hemisphere: artistry, empathy, inventiveness, big-picture thinking. These skills have become first among equals in a whole range of business fields.
Daniel H. Pink
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I think this book, Matthew Desmond's Evicted: Poverty and Profit in the American City., if you have a friend who is a public official, hand him or her this book. It's that important. And this book raises some serious questions about what kind of country do we want to be.
Daniel H. Pink
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Human beings are natural mimickers. The more youre conscious of the other sides posture, mannerisms, and word choices - and the more you subtly reflect those back - the more accurate youll be at taking their perspective.
Daniel H. Pink
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My generation's parents told their children, Become an accountant, a lawyer, or an engineer that will give you a solid foothold in the middle class. But these jobs are now being sent overseas. So in order to make it today, you have to do work that's hard to outsource, hard to automate.
Daniel H. Pink
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Rewards can deliver a short-term boost—just as a jolt of caffeine can keep you cranking for a few more hours. But the effect wears off—and, worse, can reduce a person’s longer-term motivation to continue the project.
Daniel H. Pink
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If you understand the independent worker, the self-employed professional, the freelancer, the e-lancer, the temp, you understand how work and business in the U.S. operate today.
Daniel H. Pink
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It's a question we all ask ourselves. What have we done lately? It rattles us each birthday.
Daniel H. Pink
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Experimentalists never know when their work is finished.
Daniel H. Pink
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Do what you can't and experience the beauty of the mistakes you make.
Daniel H. Pink