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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
Daniel Goleman
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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Passion
Purpose
Difficult
Contagion
Sense
Excitement
Without
Enthusiasm
Direction
Spread
Leadership
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Societies can be sunk by the weight of buried ugliness.
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When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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When we focus on others, our world expands.
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Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
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The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
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Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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Threats to our standing in the eyes of others are remarkably potent biologically, almost as powerful as those to our very survival.
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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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I don't think focus is in itself ever a bad thing. But focus of the wrong kind, or managed poorly, can be.
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A prerequisite to empathy is simply paying attention to the person in pain.
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One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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Empathy represents the foundation skill for all the social competencies important for work.
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Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
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Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
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Teachers need to be comfortable talking about feelings.
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We should spend less time ranking children and more time helping them to identify their natural competencies and gifts, and cultivate those.
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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