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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Ability
Pursuit
Others
Apart
Seems
Degree
Arduous
Years
Degrees
Pursuits
Life
Early
Roughly
Beginning
Competitive
Equal
Routine
Practice
Pursue

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Remember, empathy need not lead to sympathetically giving in to the other side’s demands—knowing how someone feels does not mean agreeing with them.
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Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
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When we focus on others, our world expands.
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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.
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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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Western business people often don't get the importance of establishing human relationships.
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At last, psychology gets serious about glee, fun, and happiness. Martin Seligman has given us a gift-a practical map for the perennial quest for a flourishing life.
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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
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The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
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Empathy represents the foundation skill for all the social competencies important for work.
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Women, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better.
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Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.
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When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.
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Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
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Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
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Attention is a little-noticed and underrated mental asset.
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A prerequisite to empathy is simply paying attention to the person in pain.
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