Quote

In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.

Daniel Goleman

Change background

T
T
T

Change font

TAGS & TOPICS

Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Essentials
Teams
World
Emotional
Customer
Becoming
Emphasis
Team
Increasingly
Jobs
Crucial
Competencies
Excellence
Orientation
Strong
Customers
Workplace
Part
Essential
Flexibility
Every

More quotes by Daniel Goleman

Image
Remember, empathy need not lead to sympathetically giving in to the other side’s demands—knowing how someone feels does not mean agreeing with them.
Daniel Goleman
Image
Empathy represents the foundation skill for all the social competencies important for work.
Daniel Goleman
Image
In a very real sense we have two minds, one that thinks and one that feels
Daniel Goleman
Image
But there has also been a notable increase in recent years of these applications by a much wider slice of psychotherapists - far greater interest than ever before.
Daniel Goleman
Image
people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
Daniel Goleman
Image
One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.
Daniel Goleman
Image
Western business people often don't get the importance of establishing human relationships.
Daniel Goleman
Image
Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
Daniel Goleman
Image
The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
Daniel Goleman
Image
Want a happier, more content life? I highly recommend the down-to-earth methods you'll find in 'Mindfulness.' Professor Mark Williams and Dr Danny Penman have teamed up to give us scientifically grounded techniques we can apply in the midst of our everyday challenges and catastrophes.
Daniel Goleman
Image
Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
Daniel Goleman
Image
Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
Daniel Goleman
Image
People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.
Daniel Goleman
Image
Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel Goleman
Image
I think the smartest thing for people to do to manage very distressing emotions is to take a medication if it helps, but don't do only that. You also need to train your mind.
Daniel Goleman
Image
Brain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
Daniel Goleman
Image
Compassion begins with attention.
Daniel Goleman
Image
Teachers need to be comfortable talking about feelings.
Daniel Goleman
Image
Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
Daniel Goleman
Image
In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
Daniel Goleman