Quote

In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.

Daniel Goleman

Change background

T
T
T

Change font

TAGS & TOPICS

Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Every
Essential
Flexibility
World
Essentials
Teams
Emotional
Customer
Becoming
Emphasis
Team
Increasingly
Jobs
Crucial
Competencies
Strong
Excellence
Orientation
Part
Customers
Workplace

More quotes by Daniel Goleman

Image
One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.
Daniel Goleman
Image
Reducing the economic gap may be impossible without also addressing the gap in empathy.
Daniel Goleman
Image
Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
Daniel Goleman
Image
There is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by their very nature, lead to one or another impulse to act. The root meaning of the word emotion, remember, is to move.
Daniel Goleman
Image
A leader tuned out of his internal world will be rudderless one blind to the world of others will be clueless those indifferent to the larger systems within which they operate will be blindsided.
Daniel Goleman
Image
The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
Daniel Goleman
Image
Women, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better.
Daniel Goleman
Image
Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
Daniel Goleman
Image
One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.
Daniel Goleman
Image
I think the smartest thing for people to do to manage very distressing emotions is to take a medication if it helps, but don't do only that. You also need to train your mind.
Daniel Goleman
Image
When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
Daniel Goleman
Image
When we focus on others, our world expands.
Daniel Goleman
Image
Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
Daniel Goleman
Image
Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.
Daniel Goleman
Image
Teachers need to be comfortable talking about feelings.
Daniel Goleman
Image
People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
Daniel Goleman
Image
In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
Daniel Goleman
Image
Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
Daniel Goleman
Image
Compassion begins with attention.
Daniel Goleman
Image
Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel Goleman