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Remember, empathy need not lead to sympathetically giving in to the other side’s demands—knowing how someone feels does not mean agreeing with them.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Needs
Knowing
Sympathetically
Someone
Agreeing
Remember
Demands
Doe
Empathy
Need
Demand
Feels
Lead
Giving
Side
Mean
Sides

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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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Simply paying attention allows us to build an emotional connection. Lacking attention, empathy hasn't a chance.
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Compassion begins with attention.
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When the darkness is seen as a necessary prelude to the creative light, one is less likely to ascribe frustration to personal inadequacy or label it as bad.
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In a very real sense we have two minds, one that thinks and one that feels
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True compassion means not only feeling another's pain but also being moved to help relieve it.
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One way to boost our will power and focus is to manage our distractions instead of letting them manage us.
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A prerequisite to empathy is simply paying attention to the person in pain.
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When we focus on others, our world expands.
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When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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I think the smartest thing for people to do to manage very distressing emotions is to take a medication if it helps, but don't do only that. You also need to train your mind.
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Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
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In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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Evolutionary theory holds that our ability to sense when we should be suspicious has been every bit as essential for human survival as our capacity for trust and cooperation.
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What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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Want a happier, more content life? I highly recommend the down-to-earth methods you'll find in 'Mindfulness.' Professor Mark Williams and Dr Danny Penman have teamed up to give us scientifically grounded techniques we can apply in the midst of our everyday challenges and catastrophes.
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Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
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