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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
People
Leader
Ways
Company
Sympathize
Knowledge
Empathy
Use
Subtle
Around
Improve
Important
Companies
Way
Leaders

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The more socially intelligent you are, the happier and more robust and more enjoyable your relationships will be.
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One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.
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The social brain is in its natural habitat when we're talking with someone face-to-face in real time.
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Daydreaming incubates creative discovery.
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The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
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Shipping by sea produces 1/60 the emissions of shipping by air and about 1/5 that of trucking.
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Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
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As much as 80% of adult success comes from EQ.
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The ability to handle stress increases with the practice of meditation. In a culture like ours in which inner, spiritual growth is totally neglected in favor of materialistic pursuits, we might have something to learn from the Hare Krishna devotees' meditational practices.
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Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.
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A prerequisite to empathy is simply paying attention to the person in pain.
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Even though a high IQ is no guarantee of prosperity, prestige, or happiness in life, our schools and our culture fixate on academic abilities, ignoring the emotional intelligence that also matters immensely for our personal destiny.
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Societies can be sunk by the weight of buried ugliness.
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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.
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Our passions, when well exercised, have wisdom they guide our thinking, our values, our survival.
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When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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If you are doing mindfulness meditation, you are doing it with your ability to attend to the moment.
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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
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Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
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