Quote

Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Important
Companies
Way
Leaders
People
Leader
Ways
Company
Sympathize
Knowledge
Empathy
Use
Subtle
Around
Improve

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Empathy represents the foundation skill for all the social competencies important for work.
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Compassion begins with attention.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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A prerequisite to empathy is simply paying attention to the person in pain.
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Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.
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Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.
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The social brain is in its natural habitat when we're talking with someone face-to-face in real time.
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If you do a practice and train your attention to hover in the present, then you will build the internal capacity to do that as needed - at will and voluntarily.
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IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.
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Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
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In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
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Reducing the economic gap may be impossible without also addressing the gap in empathy.
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
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Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.
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