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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel Goleman
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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
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Chinatown
Stockton
People
Leader
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Sympathize
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Empathy
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Subtle
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Important
Companies
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Leaders
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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.
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Happy, calm children learn best
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Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
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There is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by their very nature, lead to one or another impulse to act. The root meaning of the word emotion, remember, is to move.
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....goal directed self-imposed delay of gratification is perhaps the essence of emotional self-regulation: the ability to deny impulse in the service of a goal, whether it be building a business, solving an algebraic equation, or pursuing the Stanley Cup.
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Daydreaming incubates creative discovery.
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Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.
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Compassion begins with attention.
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I don't think focus is in itself ever a bad thing. But focus of the wrong kind, or managed poorly, can be.
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Positive work environments outperform negative work environments.
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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Reducing the economic gap may be impossible without also addressing the gap in empathy.
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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Brain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
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Scheduling down time as part of your routine is hard but worth it, personally, even professionally.
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But the rational mind usually doesn't decide what emotions we should have !
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Threats to our standing in the eyes of others are remarkably potent biologically, almost as powerful as those to our very survival.
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One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.
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Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
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