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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Record
Productivity
Creativity
Improving
Records
Emotionally
Environment
Increasing
Problem
Raising
Work
Empathy
Empathic
Good
Track
Environments
Intelligent
Solving

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Shipping by sea produces 1/60 the emissions of shipping by air and about 1/5 that of trucking.
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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.
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But the rational mind usually doesn't decide what emotions we should have !
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What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
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Remember, empathy need not lead to sympathetically giving in to the other side’s demands—knowing how someone feels does not mean agreeing with them.
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Simply paying attention allows us to build an emotional connection. Lacking attention, empathy hasn't a chance.
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
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When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.
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Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.
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Brain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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Positive work environments outperform negative work environments.
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The ability to handle stress increases with the practice of meditation. In a culture like ours in which inner, spiritual growth is totally neglected in favor of materialistic pursuits, we might have something to learn from the Hare Krishna devotees' meditational practices.
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One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.
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Empathy represents the foundation skill for all the social competencies important for work.
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People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.
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Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
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Our passions, when well exercised, have wisdom they guide our thinking, our values, our survival.
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