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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Records
Emotionally
Environment
Increasing
Problem
Raising
Work
Empathy
Empathic
Good
Track
Environments
Intelligent
Solving
Record
Productivity
Creativity
Improving

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Evolutionary theory holds that our ability to sense when we should be suspicious has been every bit as essential for human survival as our capacity for trust and cooperation.
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Threats to our standing in the eyes of others are remarkably potent biologically, almost as powerful as those to our very survival.
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True compassion means not only feeling another's pain but also being moved to help relieve it.
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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In a very real sense we have two minds, one that thinks and one that feels
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
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A leader tuned out of his internal world will be rudderless one blind to the world of others will be clueless those indifferent to the larger systems within which they operate will be blindsided.
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Like secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.
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Our passions, when well exercised, have wisdom they guide our thinking, our values, our survival.
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When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
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Brain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
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people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
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In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.
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Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
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Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar.
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The people we get along with, trust, feel simpatico with, are the strongest links in our networks
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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One way to boost our will power and focus is to manage our distractions instead of letting them manage us.
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Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
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When we focus on others, our world expands.
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