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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Environment
Increasing
Problem
Raising
Work
Empathy
Empathic
Good
Track
Environments
Intelligent
Solving
Record
Productivity
Creativity
Improving
Records
Emotionally

More quotes by Daniel Goleman

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IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.
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people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
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When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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Like secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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As much as 80% of adult success comes from EQ.
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Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
Daniel Goleman
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Societies can be sunk by the weight of buried ugliness.
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
Daniel Goleman
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But the rational mind usually doesn't decide what emotions we should have !
Daniel Goleman
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Reducing the economic gap may be impossible without also addressing the gap in empathy.
Daniel Goleman
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....goal directed self-imposed delay of gratification is perhaps the essence of emotional self-regulation: the ability to deny impulse in the service of a goal, whether it be building a business, solving an algebraic equation, or pursuing the Stanley Cup.
Daniel Goleman
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If you do a practice and train your attention to hover in the present, then you will build the internal capacity to do that as needed - at will and voluntarily.
Daniel Goleman
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Compassion begins with attention.
Daniel Goleman
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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.
Daniel Goleman
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Evolutionary theory holds that our ability to sense when we should be suspicious has been every bit as essential for human survival as our capacity for trust and cooperation.
Daniel Goleman
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Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.
Daniel Goleman
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Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
Daniel Goleman
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
Daniel Goleman