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Empathy represents the foundation skill for all the social competencies important for work.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Empathy
Foundation
Skills
Social
Important
Work
Competencies
Represents
Skill

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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.
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We should spend less time ranking children and more time helping them to identify their natural competencies and gifts, and cultivate those.
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.
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Western business people often don't get the importance of establishing human relationships.
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Positive work environments outperform negative work environments.
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Shipping by sea produces 1/60 the emissions of shipping by air and about 1/5 that of trucking.
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Societies can be sunk by the weight of buried ugliness.
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Remember, empathy need not lead to sympathetically giving in to the other side’s demands—knowing how someone feels does not mean agreeing with them.
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Want a happier, more content life? I highly recommend the down-to-earth methods you'll find in 'Mindfulness.' Professor Mark Williams and Dr Danny Penman have teamed up to give us scientifically grounded techniques we can apply in the midst of our everyday challenges and catastrophes.
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Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
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Companies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
Daniel Goleman
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As much as 80% of adult success comes from EQ.
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The other thing is that if you rely solely on medication to manage depression or anxiety, for example, you have done nothing to train the mind, so that when you come off the medication, you are just as vulnerable to a relapse as though you had never taken the medication.
Daniel Goleman
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The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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At last, psychology gets serious about glee, fun, and happiness. Martin Seligman has given us a gift-a practical map for the perennial quest for a flourishing life.
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As a freshman in college, I was having a lot of trouble adjusting. I took a meditation class to handle anxiety. It really helped. Then as a grad student at Harvard, I was awarded a pre-doctoral traveling fellowship to India, where my focus was on the ancient systems of psychology and meditation practices of Asia.
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