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Empathy represents the foundation skill for all the social competencies important for work.
Daniel Goleman
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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Work
Competencies
Represents
Skill
Empathy
Foundation
Skills
Social
Important
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Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.
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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
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Our passions, when well exercised, have wisdom they guide our thinking, our values, our survival.
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IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.
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People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.
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Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.
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Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
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Societies can be sunk by the weight of buried ugliness.
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Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.
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Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
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Reducing the economic gap may be impossible without also addressing the gap in empathy.
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Compassion begins with attention.
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people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
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Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar.
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