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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
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But there has also been a notable increase in recent years of these applications by a much wider slice of psychotherapists - far greater interest than ever before.
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Simply paying attention allows us to build an emotional connection. Lacking attention, empathy hasn't a chance.
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In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
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People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.
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Brain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
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The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
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The ability to handle stress increases with the practice of meditation. In a culture like ours in which inner, spiritual growth is totally neglected in favor of materialistic pursuits, we might have something to learn from the Hare Krishna devotees' meditational practices.
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Once shoppers become empowered, we will facilitate industries thinking in completely new terms for example, making products that are totally biodegradable.
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Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
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The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
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In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.
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Overloading attention shrinks mental control. Life immersed in digital distractions creates a near constant cognitive overload. And that overload wears out self-control.
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Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar.
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Reducing the economic gap may be impossible without also addressing the gap in empathy.
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Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses.
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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Threats to our standing in the eyes of others are remarkably potent biologically, almost as powerful as those to our very survival.
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people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
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When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
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Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.
Daniel Goleman