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The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.

Daniel Goleman

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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
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The more socially intelligent you are, the happier and more robust and more enjoyable your relationships will be.
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A prerequisite to empathy is simply paying attention to the person in pain.
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Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.
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Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
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Empathy represents the foundation skill for all the social competencies important for work.
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But the rational mind usually doesn't decide what emotions we should have !
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The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
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Whoever has the mind to fight has broken his connection with the universe. If you try to dominate people you are already defeated. We study how to resolve conflict, not how to start it.
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But there has also been a notable increase in recent years of these applications by a much wider slice of psychotherapists - far greater interest than ever before.
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True compassion means not only feeling another's pain but also being moved to help relieve it.
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Our passions, when well exercised, have wisdom they guide our thinking, our values, our survival.
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The ability to handle stress increases with the practice of meditation. In a culture like ours in which inner, spiritual growth is totally neglected in favor of materialistic pursuits, we might have something to learn from the Hare Krishna devotees' meditational practices.
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The other thing is that if you rely solely on medication to manage depression or anxiety, for example, you have done nothing to train the mind, so that when you come off the medication, you are just as vulnerable to a relapse as though you had never taken the medication.
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If you are doing mindfulness meditation, you are doing it with your ability to attend to the moment.
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Scheduling down time as part of your routine is hard but worth it, personally, even professionally.
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Evolutionary theory holds that our ability to sense when we should be suspicious has been every bit as essential for human survival as our capacity for trust and cooperation.
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Positive work environments outperform negative work environments.
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Once shoppers become empowered, we will facilitate industries thinking in completely new terms for example, making products that are totally biodegradable.
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Want a happier, more content life? I highly recommend the down-to-earth methods you'll find in 'Mindfulness.' Professor Mark Williams and Dr Danny Penman have teamed up to give us scientifically grounded techniques we can apply in the midst of our everyday challenges and catastrophes.
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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.
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