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A prerequisite to empathy is simply paying attention to the person in pain.
Daniel Goleman
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Daniel Goleman
Age: 78
Born: 1946
Born: March 7
Author
Journalist
Psychologist
Researcher
Writer
Chinatown
Stockton
Paying
Empathy
Simply
Attention
Pain
Persons
Person
Prerequisite
Prerequisites
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What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.
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There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
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As much as 80% of adult success comes from EQ.
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Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
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Emotional self-control is NOT the same as overcontrol, the stifling of all feeling and spontaneity....when such emotional suppression is chronic, it can impair thinking, hamper intellectual performance and interfere with smooth social interaction. By contrast, emotional competence implies we have a choice as to how we express our feelings.
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Positive work environments outperform negative work environments.
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The social brain is in its natural habitat when we're talking with someone face-to-face in real time.
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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The people we get along with, trust, feel simpatico with, are the strongest links in our networks
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
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But the rational mind usually doesn't decide what emotions we should have !
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Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
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Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar.
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When we focus on others, our world expands.
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Like secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.
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I don't think focus is in itself ever a bad thing. But focus of the wrong kind, or managed poorly, can be.
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There is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by their very nature, lead to one or another impulse to act. The root meaning of the word emotion, remember, is to move.
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Western business people often don't get the importance of establishing human relationships.
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