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90% of all management problems are caused by miscommunication.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Caused
Management
Problems
Problem

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Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.
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Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.
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If we think happy thoughts, we will be happy. If we think miserable thoughts, we will be miserable.
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Don't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
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Tell me what gives a man or woman their greatest pleasure and I'll tell you their philosophy of life.
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If you want to be enthusiastic, act enthusiastic.
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What is the answer to this fatigue? Relax! Relax! Relax! Learn to relax while you are doing your work!
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Talk in terms of the other person's interests.
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Ask questions instead of giving direct orders.
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The essence of all art is to have pleasure in giving pleasure.
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Try honest to see things from the other person's point of view.
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People do things for their reasons, not ours. So find their reasons.
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If we speak poorly about that which we do well... people will assume we perform poorly!
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Great speakers are not born, they're trained.
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The royal road to a man's heart is to talk to him about the things he treasures most.
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Mix judgement with ambition and season it with energy. It makes a splendid recipe for success.
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People support a world they helped create.
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Each party should gain from the negotiation.
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Arouse in the other person an eager want.
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People rarely succeed unless they have fun in what they are doing.
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