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90% of all management problems are caused by miscommunication.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Caused
Management
Problems
Problem

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An effective speaker knows that the success or failure of his talk is not for him to decide - it will be decided in the minds and hearts of his hearers.
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Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
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Let the winds of enthusiasm sweep through you. Live today with gusto.
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The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
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Confusion is the main cause of worry
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Pay less attention to what men say. Just watch what they do.
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Neither you nor I nor Einstein nor the Supreme Court of the United States is brilliant enough to reach an intelligent decision on any problem without first getting the facts
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If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.
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If you want to gather honey, don't kick over the beehive.
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The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book.
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How often we all have heard speakers begin by calling the attention of the audience to their lack of preparation or lack of ability. If you are not prepared, the audience will probably discover it without your assistance.
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The world is so full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage. He has little competition.
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Practice, practice, practice in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.
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Each party should gain from the negotiation.
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Today is our most precious possession. It is our only sure possession.
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If you tell me how you get your feeling of importance, I'll tell you what you are.
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The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.
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Once I did bad and that I heard ever. Twice I did good, but that I heard never.
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Avoid Arguments Like Rattlesnakes And Earthquakes
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