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90% of all management problems are caused by miscommunication.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Problem
Caused
Management
Problems

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Today is the only time we can possibly live.
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Talk about your own mistakes before criticizing the other person.
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Let the winds of enthusiasm sweep through you. Live today with gusto.
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By talking to yourself about the things you have to be grateful for you can fill your mind with thoughts that soar and sing.
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Remember that unjust critisism is often a disquised compliment.
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Stop worrying and start living.
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You must have a good time meeting people if you expect them to have a good time meeting you.
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History has repeatedly been changed by people who had the desire and the ability to transfer their convictions and emotions to their listeners.
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Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
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Why talk about what we want? That is childish. Absurd. Of course, you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.
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If you can be sure of being right only 55 percent of the time, you can go down to Wall Street and make a million dollars a day. If you can't be sure of being right even 55 percent of the time, why should you tell other people they are wrong?
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Life truly is a boomerang. What you give, you get.
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Most of us have far more courage than we ever dreamed we possessed.
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Advertising. The movies do it. TV does it. Why don't you do it?
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Each party should gain from the negotiation.
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When I asked him -Mr.Henry Ford- if he ever worried, he replied: No. I believe God is managing affairs and that He doesn't need any advice from me. With God in charge, I believe that every-thing will work out for the best in the end. So what is there to worry about?
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If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.
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When dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
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If you want to be happy, set yourself a goal that commands your thoughts, liberates your energy and inspires your hopes. Happiness is within you. It comes from doing some certain thing into which you can put all your thought and energy. If you want to be happy, get enthusiastic about something.
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Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.
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