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90% of all management problems are caused by miscommunication.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Problems
Problem
Caused
Management

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Success in dealing with people depends on sympathetic grasp of the other person's viewpoint.
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Be honest, Look for areas where you can admit error and say so. Apologize for your mistakes. It will help disarm your opponents and reduce defensiveness.
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If you do something for someone else, never remember. If someone does something for you, never forget.
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you can measure the size of a person by what makes him or her angry
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Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.
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So if you aspire to be a good conversationali st, be an attentive listener.
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The essence of all art is to have pleasure in giving pleasure.
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Much of the best work of the world has been done against seeming impossibilities.
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Create happiness for others.
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Remember happiness doesn't depend upon who you are or what you have it depends solely on what you think.
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Is enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
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Unjust criticism is usually disguised compliment. It often means that you have aroused jealously and envy. Remember that no one ever kicks a dead log.
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Great speakers are not born, they're trained.
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The trouble with most of us is that we keep our eyes closed to opportunities that thrust themselves at us and rare is the man who searches for his opportunity or sees one even when he stumbles over it.
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The ability to speak well is the shortcut to distinction.
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It isn't what you have, or who you are, or where you are, or what you are doing that makes you happy or unhappy. It is what you think about.
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Don't be afraid to give your best to what seemingly are small jobs.
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Don't Criticize, Condemn, Or Complain.
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You never achieve success unless you like what you are doing.
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Speakers who talk about what life has taught them never fail to keep the attention of their listeners.
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