Quote

Use encouragement. Make the fault seem easy to correct.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Make
Encouragement
Fault
Correct
Faults
Seem
Use
Easy
Seems

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When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
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People do things for their reasons, not ours. So find their reasons.
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Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.
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Fear is the result of a lack of confidence. A lack of confidence is the result of not knowing what you can do. A lack of knowing what you can do is caused by a lack of experience. A lack of experience is caused by a lack of doing something new.
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Check up each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.
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A boil on a man's neck is more important to him than 40 floods in India
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
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90% of all management problems are caused by miscommunication.
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There is a reason why the other man thinks and acts as he does. Ferret out that reason — and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.
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Why talk about what we want? That is childish. Absurd. Of course, you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.
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Monotony reveals our limitations.
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Much of the best work of the world has been done against seeming impossibilities.
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Naturalness is the easiest thing in the world to acquire, if you will forget yourself-forget about the impression you are trying to make.
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Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
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Talk in terms of the other person's interests.
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Always avoid the acute angle.
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Ask questions instead of giving direct orders.
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Look your audience straight in the eyes, and begin to talk as if every one of them owed you money.
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One of the most tragic things I know about human nature is that all of us tend to put off living. We are all dreaming of some magical rose garden over the horizon instead of enjoying the roses that are blooming outside our windows today.
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The world is filled with interesting things to do. Don't lead a dull life in such a thrilling world.
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