Quote

When dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
People
Fool
Dealing
Bristling
Emotion
Complaining
Condemn
Control
Vanity
Prejudices
Takes
Prejudice
Complain
Understanding
Forgiving
Fools
Remember
Logic
Character
Creatures
Criticize
Self
Pride
Motivated

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It isn't work that makes you tired, it's your mental attitude.
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By fighting you never get enough, but by yielding you get more than you expected.
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I honestly believe that this is one of the greatest secrets to true peace of mind -- a decent sense of values. We could annihilate 50 percent of all our worries at once if we would develop a sort of private gold standard -- a gold standard of what things are worth to us in terms of our lives.
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Remember that unjust critisism is often a disquised compliment.
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Mix judgement with ambition and season it with energy. It makes a splendid recipe for success.
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History has repeatedly been changed by people who had the desire and the ability to transfer their convictions and emotions to their listeners.
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People do things for their reasons, not ours. So find their reasons.
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If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.
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Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt. Relevant detail, couched in concrete, colorful language, is the best way to recreate the incident as it happened and to picture it for the audience.
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Make a man laugh a good hearty laugh, and you've paved the way for friendship. When a man laughs with you, he, to some extent, likes you.
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Try to fix firmly in your mind what you would like to do and then, without veering off direction, you will move straight to the goal.
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Is enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
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I've found that worry and irritation vanish into thin air the moment I open my mind to the many blessings I possess.
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One can win the attention and time and cooperation of even the most sought-after people by becoming genuinely interested in them.
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Success is getting what you want. Happiness is wanting what you get.
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The way to defeat fear: decide on a course of conduct and follow it. Keep so busy and work so hard that you forget about being afraid.
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Nobody is more persuasive than a good listener
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