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Get the facts. Let's not even attempt to solve our problems without first collecting all the facts in an impartial manner.
Dale Carnegie
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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Without
Collecting
First
Manner
Even
Attempt
Solve
Problems
Facts
Problem
Firsts
Impartial
More quotes by Dale Carnegie
Talk to anyone about himself positively and he'll listen without interruption.
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90% of all management problems are caused by miscommunication.
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If we think happy thoughts, we will be happy. If we think miserable thoughts, we will be miserable.
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We all have possibilities we don't know about. We can do things we don't even dream we can do.
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If we want to make friends, let's greet people with animation and enthusiasm.
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When dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
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The trouble with most of us is that we keep our eyes closed to opportunities that thrust themselves at us and rare is the man who searches for his opportunity or sees one even when he stumbles over it.
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People rarely succeed unless they have fun in what they are doing.
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Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
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If you are wrong, admit it quickly and emphatically.
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Make a man laugh a good hearty laugh, and you've paved the way for friendship. When a man laughs with you, he, to some extent, likes you.
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Speakers who talk about what life has taught them never fail to keep the attention of their listeners.
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An effective speaker knows that the success or failure of his talk is not for him to decide - it will be decided in the minds and hearts of his hearers.
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Be honest, Look for areas where you can admit error and say so. Apologize for your mistakes. It will help disarm your opponents and reduce defensiveness.
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A good deed, said the prophet Mohammed, is one that brings a smile of joy to the face of another. Why will doing a good deed every day produce such astounding efforts on the doer? Because trying to please others will cause us to stop thinking of ourselves: the very thing that produces worry and fear and melancholia.
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Flattery is from the teeth out. Sincere appreciation is from the heart out.
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Look your audience straight in the eyes, and begin to talk as if every one of them owed you money.
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Become genuinely interested in other people.
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
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Do the very best you can.
Dale Carnegie