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If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.
Dale Carnegie
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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Tomorrow
Civility
Death
Indulge
Certain
Justified
Littles
Resentment
May
Decades
Little
Endure
Matter
Criticism
Stinging
Across
Stir
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Stop worrying and start living.
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If you want to conquer fear, don't sit home and think about it. Go out and get busy.
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Appreciation is the legal tender that all souls enjoy.
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Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
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If you want to gather honey, don't kick over the beehive.
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The ability to speak well is the shortcut to distinction.
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Don't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
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Only the prepared speaker deserves to be confident.
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Check up each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.
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There is a reason why the other man thinks and acts as he does. Ferret out that reason — and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
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Develop success from failures. Discouragement and failure are two of the surest steppingstones to success. No other element can do so much for a man if he is willing to study them and make capital out of them. Look backward. Can't you see where your failures have helped you?
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Your smile brightens the lives of all who see it.
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Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt.
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Ask questions instead of giving direct orders.
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You can't get anywhere in this world without wanting to do something.
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Talk about your own mistakes before criticizing the other person.
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So if you aspire to be a good conversationali st, be an attentive listener.
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Today is our most precious possession. It is our only sure possession.
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Try to fix firmly in your mind what you would like to do and then, without veering off direction, you will move straight to the goal.
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